UNDERSTANDING INTELLGENCE AND
COMPETENCE:
Defination
Emotional competence refers to one's ability to express or release one's inner feelings (emotions). It implies an ease around others and determines
one's ability to effectively and successfully lead and express. It is described as the essential social
skills to recognize,
interpret, and respond constructively to emotions in yourself and others
Description
The concept
of emotional competence is rooted in understanding emotions as normal, useful aspects
of being human. Anger is a reaction to aggression and gives
a person the strength to repel the aggression. Grief is a reaction to
abandonment or feeling unloved and it has the effect of eliciting sympathetic
responses from others. Fear is a response to danger and has a clear
physiological effect of heightening our senses and speeding up our
reactions.From this it can be seen that the suppression of emotion can be
useful to avoid injury, embarrassment and arrest, but teaching people to
suppress their inappropriate emotions is part of normal society. Suppressing
other people's emotions to avoid conflict or discomfort in oneself can lead to
controlling them, which may be unhealthy for all concerned. Emotionally
competent people do express emotions appropriate to the situation, to their
needs and to others, and they attempt not to suppress appropriate emotions, reactions
and communications of feelings by others.
The
Five Components of Emotional Intelligence:
Self-awareness.
The
ability to recognize and understand personal moods and emotions and drives, as
well as their effect on others. Hallmarks of self-awareness include
self-confidence, realistic self-assessment, and a self-deprecating sense of
humor. Self-awareness depend on one's ability to monitor one's own emotion
state and to correctly identify and name one's
emotions.A hallmark is a sure sign: since self-awareness is necessary for, say, realistic self-assessment,
that is, without self-awareness no realistic self-assessment, the presence of
of realistic self-assessment is a sure sign (sufficient to conclude that there
is) self-awareness.
The ability to control or redirect disruptive impulses and
moods, and the propensity to suspend judgment and to think before acting.
Hallmarks include trustworthiness and integrity; comfort with ambiguity; and
openness to change.
A passion to work for internal reasons that go
beyond money and status -which are external rewards,
- such as an inner vision of what is important in life, a joy in doing
something, curiosity in learning, a flow that comes with being immersed
in an activity. A propensity to pursue goals with energy and
persistence. Hallmarks include
a strong drive to achieve, optimism even in the face of failure, and
organizational commitment.
The ability to understand the emotional makeup of other
people. A skill in treating people according to their emotional reactions.
Hallmarks include expertise in building and retaining talent, cross-cultural
sensitivity, and service to clients and customers. (In an educational context,
empathy is often thought to include, or lead to, sympathy, which implies
concern, or care or a wish to soften negative emotions or experiences in
others.) See also Mirror Neurons.
It is important to note that empathy does not necessarily imply compassion. Empathy can be 'used' for compassionate or cruel behavior. Serial killers who marry and kill many partners in a row tend to have great emphatic skills!
It is important to note that empathy does not necessarily imply compassion. Empathy can be 'used' for compassionate or cruel behavior. Serial killers who marry and kill many partners in a row tend to have great emphatic skills!
Proficiency in managing relationships and building
networks, and an ability to find common ground and build rapport. Hallmarks of
social skills include effectiveness in leading change, persuasiveness, and
expertise building and leading teams.
Personal competnece:
Your level of personal competence is one half of how to
develop your emotional intelligence (EQ). It consists of two key attributes:
Self-Awareness
This is your ability to recognize your own emotions and their effects on your self and other people. It represents the foundation of EQ because without being aware of and understanding your own emotions it is impossible to move into the other EQ competencies like self-management and social awareness.
This is your ability to recognize your own emotions and their effects on your self and other people. It represents the foundation of EQ because without being aware of and understanding your own emotions it is impossible to move into the other EQ competencies like self-management and social awareness.
Self-Management
on your self-awareness, using your own self-control to ensure your emotions don't control you regardless of the situation. It involves using what you know about your emotions to both manage these emotions and motivate yourself.
Self-awareness means that you understand how you
feel and can accurately assess your own emotional state. To do this you need
the following competencies:on your self-awareness, using your own self-control to ensure your emotions don't control you regardless of the situation. It involves using what you know about your emotions to both manage these emotions and motivate yourself.
• Emotional self-awareness
• Accurate self-assessment
• Self-confidence
